Past Winners


Airport of the Year - Dallas/Fort Worth International Airport

Best Air Rail Distribution Solution - Travelport

Environmental Commitment - Flytoget

Marketing Campaign of the Year - Express Rail Link 

Customer Service Excellence - MTR Airport Express Line 

Travelport Project of the Year - UP Express 

AccesRail Integrated Partnership of the Year - UP Express 

North Star Air Rail Link of the Year - Express Rail Link Sdn Bhd

Personality of the Year - Kathy Haley, UP Express


Air Rail Concept of the Year – UP Express: Strategic Partnerships, Toronto, Canada 

Environmental Commitment – Airport Link Company, Sydney, Australia

Customer Service Excellence – Gautrain, Johannesburg, South Africa

Travelport Project of the Year – UP Express: The Airport Connection

North Star Air Rail Link of the Year – Express Rail Link – Kuala Lumpur, Malaysia

Marketing Campaign of the Year – HK Airport Express Line, Hong Kong 15 Years of Travel Delights 

Air Rail Personality of the Year – Julia Gregory, Head of Airport Development, Gatwick Airport

Best Payment Solution Xchanging Malaysia: Automatic Fare Collection system on Express Rail Link, Kuala Lumpur, Malaysia

ARC Airport of the Year – Arlanda Airport, Stockholm, Sweden


Air Rail Concept of the Year – VIA Rail Canada, Making VIA the hub 

Environmental Commitment – Express Rail Link

Customer Service Excellence – Arlanda Express, Stockholm, Sweden

Travelport Project of the Year – Union Pearson Express Project

North Star Air Rail Link of the Year – MTR, Airport Express Line


Supplier of the Year – Bombardier Transportation

Environmental Commitment – Flytoget

Customer Service Excellence – Hong Kong Airport Express Line

Project of the Year – Foster+Partners and Halcrow - Thames Hub

North Star Air Rail Link of the Year – KLIA Ekspres 

Marketing Campaign of the Year – Gatwick Express

Personality of the Year – John Morris, Head of Government and Industry Affairs at Birmingham Airport

Innovation of the Year – Ultra Global  for Heathrow Pod 

AccesRail Integrated AirRail Partnership – Lufthansa German Airlines and Deutsche Bahn


Airport Rail Terminal of the Year – Skidmore Owings & Merrill, Washington Dulles International Airport 

Supplier of the Year – RE:Systems, Ticketing for Heathrow Express

Best Customer Service – KLIA Ekspres, Express Rail Link 

Project of the Year – A-Train AB/ Arlanda Express, Train of the Future

Air Rail Link of the Year – Aeroexpress

Best Marketing Campaign – Gautrain, Gautrain Launch 

Personality of the Year – Noormah Mohd Noor, CEO of Express Rail Link

Innovation: Ground Breaking Technologies  – Appear Networks - Context Aware Mobile Workforce Communication Technologies – serving Air and Rail

Partnership of the Year – MTR Corporation Ltd: Partnership with airlines for the seamless journeys

New Service of the Year – Canada Line

Innovation: Implementation – GuestLogix Inc - Technology and Implementation for on-board retail purchase for tickets to Heathrow Express