We recommend staying at the Star Inn hotel, which is close to the conference venue. Please find the details below and fill in the booking form here

Star Inn Hotel Premium Wien Hauptbahnhof, by Quality
Gerhard-Bronner-Strasse 5
1100 Wien
t: +43 1 235 90 09 21
f: +43 1 235 90 09 99
mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Speakers and Presentations


 Michaela Huber web  

Michaela Huber, Executive President Passenger Services, ÖBB
Welcome Address

Our event hosts, City Airport Train and ÖBB have an amazing three day programme planned filled with site visits, deep dive workshops and best practice presentations. ÖBB will open the doors to their Traffic Control Centre for a day of networking and exploring. City Airport Train is the only airport express rail operator in Europe offering in-town check-in service and we are planning an exclusive discussion about the future of remote baggage handling on Day 2.

    Vienna International Airport
As an event partner, Vienna International Airport will welcome delegates to their home on Day 2 with an exclusive tour around the airport and a discussion on the future of Airport Mobility. Stay tuned for more details!
Kaspars web  

Kaspars Briškens | RB Rail AS, Head of Strategy & Development
Rail Baltica: Air-Rail Integration in a Greenfield Project

Rail Baltica will provide a fast rail connection between the Baltic capitals every two hours. Rail Baltica high-speed trains from Tallinn to Warsaw and from Tallinn to Vilnius are estimated to run four times per day. Up to ten trains per day will run on Vilnius-Kaunas-Warsaw route. Two night-trains on the route Tallinn-Riga-Kaunas-Warsaw-Berlin and Vilnius-Kaunas-Warsaw-Berlin. Travelers will be able to reach Riga International Airport from the Riga Central Station in around 10 minutes, with minimum one train every 30 minutes.


Ralf Bärwalde, Head of Intermodal and Mobility Innovations, Lufthansa
Christian Steyer, Director Cooperations, Austrian

Intermodal Products within Lufthansa Group

Another partner of the event, the Lufthansa Group will introduce their intermodal products and discuss the future of intermodal partnerships with rail operators.


Matthew DiScenna web  

Matt DiScenna, Senior Program Manager, The Port Authority of New York & New Jersey
AirTrain LaGuardia Airport

Access is a key component of any world-class airport. Yet access to LaGuardia is a serious challenge with no direct rail link – the only major East Coast airport lacking one – and travel times by car are only getting worse. The proposed AirTrain project would provide a convenient, easy-to-use rail connection that offers travelers and employees reliable, predictable travel times to LaGuardia Airport. The Port Authority’s preferred alternative would have two on-airport stations and would include critical connections to the Long Island Rail Road and the New York City Subway, to provide a 30-minute ride from Midtown Manhattan.

 Noormah pic web  

Noormah Mohd Noor, CEO of Express Rail Link Sdn Bhd
Innovative Payment Solutions and B2B Partnerships to Drive Business Growth

The past year was especially busy for Express Rail Link, operator of the KLIA Ekspres and KLIA Transit rail services between Kuala Lumpur city centre and the airport. Hear about Current challenges in transit payment system and learn from KLIA Ekspres’ experience of leveraging on payment innovations for the benefit of customers and the company by going cashless. Discussions will focus on using technology to build a worldwide network of ticketing partners and how integrated ticketing enables interoperability and the creation of new products to address first and last mile connectivity.

Chris Crauford, Head of Commercial, Heathrow Express
Karan Suri, Head of Pricing and Technology, Heathrow Express

Heathrow Express – Our New Operating Model

The business as usual is changing for London's airport express rail link Heathrow Express. Historically fully owned by the airport, the rail service operation model and business structure is changing with the arrival of another major airport rail service Crossrail. Hear from the operator about how new partnerships are bringing new commercial and operational opportunities and how will Crossrail and Heathrow Express fit in the future Heathrow Airport surface access network.

Hannah Godfrey, Surface Access Planning Manager, Gatwick Airport
David Stronell, Area Station Manager Gatwick Express
Working in Partnership at Gatwick

Gatwick’s railway station, on the main line between London and Brighton, is one of the busiest in the country, serving over 20 million passengers a year. Currently the station is not designed for the high volumes of passengers, often with bulky luggage.  In July 2019, the Department for Transport announced a major £150 million redevelopment project to be delivered by Network Rail and jointly funded by government, Gatwick Airport Ltd. and Coast to Capital LEP. The station redevelopment will deliver huge benefits to Gatwick passengers and other rail users, improving the passenger experience and helping to reduce delays across the network. Working in close partnership with Gatwick Express will be vital to successful delivery. Hear from both on how the airport and operator manage their partnership and learn from their success!
 Timothy May profile web  

Timothy May, Vice President, IFM Investors
Optimising passenger experience to maximise airport public transport share

IFM Investors is the owner of Southern Cross Station, Australia's largest intermodal transport hub, a major shareholder in Melbourne Airport and is leading the AirRail Melbourne consortium. AirRail Melbourne’s proposal to deliver the Melbourne Airport Rail Link is currently being assessed by the Victorian Government under the Market-led Proposals Guideline. Learn from the consortium partners about the opportunities in Melbourne!


Alex Kirkwood, Partner, WestonWiliamson + Partners
Alistair Lenczner, Director, Expedition
East Midlands Airport Project

Weston Williamson + Partners (WW+P) together with Expedition and Steer Group have developed proposals for a new rail service that will connect East Midlands Airport (EMA) to the neighbouring cities of Derby, Nottingham and Leicester. Proposals safeguard for HS2 connectivity at East Midlands Hub Station to unlock the transformative benefits of high speed rail connectivity to the region. Learn about the business case of this Major Project!
 William Dachs web  

William Dachs, Chief Operating Officer Gautrain
Gautrain Expansion

South Africa's first airport express rail link, Gautrain operating between Johannesburg city centre and the O.R.Tambo Airport in Gauteng Province, has seen amazing success in ridership uptake since its opening in 2010. The Gautrain Management Agency is in the process of planning a Gauteng Rapid Rail Network Extensions Project (GRINN) to the current rail network. Hear from the leaders of Gautrain about the amazing GRINN project and learn about the opportunities to be part of it!
Lotte Mathilde Queru web  

Lotte Mathilde Queru, Head of Marketing, Flytoget
Winning the foreign customer through data driven marketing

Flytoget Express Train is one of the most beloved brands in Norway. As the number of international travellers are increasing, we have to change the way we approach our marketing efforts in this new, big and fragmented market. How can we find and target them with the right message at the right time, and at the right step of the customer journey in order to increase our sales?

Global AirRail Conference and Awards 2019

GARA2019 Banner

Join the next Global AirRail Conference and Awards in Vienna on 29-31 October 2019, hosted by City Airport Train (CAT) and ÖBB. CAT is the only airport express rail operator in Europe offering fully integrated in-town check-in services and #GARA2019 attendees will have a unique opportunity to tour the facilities and discuss the future of baggage handling on intermodal journeys. 

The conference will also discuss airline-ground ticketing and how to overcome commercial challenges to fully integrate the air journeys into a Mobility as a Service (MaaS) systems. In 2018 GARA was part of the research project for UK’s Department for Transport looking into Airline-Ground Transport Integrated Ticketing. You can find the report here:

The annual Global AirRail Conference and Awards brings air-rail professionals from all over the world to discuss the passenger intermodality segment between air and rail including the physical infrastructure integration, innovations in travel booking and planning, and improving passenger experience.

The Global AirRail Conference sessions look at best practices in planning, building and operating rail links to airports, best marketing campaigns to ensure growth, innovations in customer experience at airports and air-rail links, as well as funding, policy and stakeholder engagement challenges.

The event also hosts the annual Global AirRail Awards, recognizing the effort, best practices and results of the global air-rail community.

Event enquiries can be sent to This email address is being protected from spambots. You need JavaScript enabled to view it.

Partners and Sponsors





City Airport Train (CAT), Vienna

With a journey time of only 16 minutes from Vienna Airport to the city center, the City Airport Train is the fastest way to travel – without stress and traffic jams and in an environmentally friendly way. The CAT travels between Vienna International Airport and Wien-Mitte station every thirty minutes from early morning to late at night, 365 days a year.

Passengers can already check in their baggage at the City Air Terminal at the railway station Wien-Mitte and get their boarding passes. The City Air Terminal offers all the services of an international airport terminal with both manned check-in desks and self service check-in kiosks.

The CAT offers particularly wide aisles, ample luggage space and TV screens on the train providing visitors with information about Vienna. The City Air Terminal Betriebsgesellschaft m.b.H. (CAT) was founded at the end of February 2002. It is a joint subsidiary of Vienna Airport and the Austrian national rail company with an ownership ratio of 50.1% (V.A.) and 49.9% (A.N.R.C).

 Logo ÖBB.svg  

ÖBB – Austria's largest mobility services provider

The ÖBB group is one of Austrias leading eco-friendly companies and transports 459 million passengers and 115 million tons of goods operating on 100% traction power from renewable sources. In 2016, ÖBB was among the most punctual railway operators in Europe with a punctuality rate of about 96%. 41,107 employees in railways and bus services (plus about 1,900 apprentices and trainees) across the group ensure that around 1.3 million passengers reach their destination safely every day.



VIE Logo 1C  

Vienna International Airport



RIA logo 400px


Railway Industry Association

RIA is the trade association for the UK-based suppliers to the railway industry.

We have been established for over 140 years, with over 280 member companies representing a large proportion of the supply chain. Our network of rail contacts extends to thousands; many within our member companies, but also within government/industry bodies, as well as academia and adjacent/emerging sectors.


Please note the agenda is subject to change. Download the detailed agenda here >>>


DAY1 - 29 October 2019

 CAT Logo pos CMYK  Logo ÖBB.svg 

Site visit and workshops


Meeting at Vienna central station


Visit to the traffic control center of Austrian Rail Services (ÖBB)


Guided tour through the new moderniserd Vienna main station

12:30 Networking Lunch
14:30 Ride on a historical Vienna Ringtram through the city center with all major sights on the way

End of day


DAY2 - 30 October 2019

 CAT Logo pos CMYK  Vienna Airport Logo

 Site visits and workshops


Meeting at CAT Terminal Wien Mitte

  Visit to the in-town check-in facilities
10:07 Journey to the Airport on the City Airport Train
11:00 Visitor’s tour around the Airport and Austrian Airlines Hangar
13:30 Networking Lunch and workshop

Remote baggage handling facilities and Airport Mobility workshop
Speaker tbc

17:00 End of day

DAY3 - 31 October 2019

 CAT Logo pos CMYK   Logo ÖBB.svg
Conference sessions and Awards Dinner

ÖBB Conference Center
ÖBB Headquarters,
Am Hauptbahnhof 2
1100 Wien


Conference sessions 
speakers and detailed agenda to be confirmed


Transport to Dinner Location, meeting point ÖBB headquarters at Vienna Central Station


Networking Dinner and Awards Ceremony

Address: (Weinbau Wiltschko, Wittgensteinstraße 143, 1230 Wien (23rd district)
Dress Code: National costume or relaxed glamour