Contactless rail payments are now fully operational at London Gatwick Airport

Posted on in Members' News

UK: London Gatwick Airport has officially launched the pay as you go Oyster and Contactless payments for Southern, Gatwick Express and Thameslink services on 11 January.

The introduction of Oyster and Contactless payments means a single ticketless system links Gatwick with the whole of Greater London so passengers can benefit from seamless connections to and throughout the capital.

This comes on top of the significant increase in rail capacity being delivered through Gatwick as a result of committed and planned projects to improve resilience and the quality of rail services to and from the airport. It also builds on the new partnership agreement between Gatwick and the train operator GTR, aimed at attracting more rail passengers, increasing rail mode share and enhancing passenger experience.

These improvements mean:

  • New Gatwick Express trains this year and new Thameslink trains by 2018
  • A train to central London every 2.5 minutes by 2025
  • Connections to Crossrail at Farringdon in 2019
  • New twice hourly direct connections to Peterborough and Cambridge from 2018
  • Quicker journey times to the West End and City, and
  • 15 million people brought within 60 minutes of Gatwick
  • A major upgrade to Gatwick’s train station*

“This technology is a game-changer for passengers making journeys to and from Gatwick easier and ticketing considerably faster,” Gatwick Airport CEO Stewart Wingate said. “And this is only the start, as Gatwick’s rail services are to be completely transformed over the next five years with new trains, a doubling of capacity, and a brand new Gatwick station.”

*Gatwick Airport train station is to receive a major upgrade with a £120.5 million redesign transforming the station and passenger experience. Construction work is scheduled to start in 2017 and be completed by 2020. Passengers will experience a seamless transition between the airport and the new station.

Improvements and new features include:

  • A doubling in size of the concourse area to improve the passenger experience and enhance facilities
  • More escalators and lifts to improve access to all platforms, and
  • Intuitive passenger flow and clear, concise information.

The improvements will allow the rail station to comfortably manage the projected growth in rail passengers, including meeting Gatwick’s target of 50% of air passengers travelling to and from the airport by rail by 2040.