Dallas Area Rapid Transit Deploys CHK America’s ConnectPoint Interactive Kiosk at Love Field Airport

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USA: Dallas Area Rapid Transit (DART) has installed interactive touchscreen kiosks at Dallas Love Field airport allowing passengers to plan their onward journey on ground transport. 

The kiosk from CHK America provides interactive information for the seven million passengers arriving in Dallas each year to help them transition from airline travel to DART rail and bus services. The interactive kiosks provide route information into wayfinding messages that users can easily read and understand.

“DART is always looking for ways to better engage riders and potential riders at all points of contact, and this interactive map is a perfect tool to provide information on how to ride and where customers can go as soon as they land at the airport,” Nevin Grinnell, DART Vice President of Marketing and Communications and Chief Marketing Officer, said.

Rick Wood, CHK America’s President and CEO commented: “Deploying the ConnectPoint® Interactive Kiosk at Love Field is a significant step forward in providing airline passengers with the information they need to successfully transition to DART’s outstanding transit services.”

The web-enabled ConnectPoint® Interactive Touchscreen Kiosk integrates with tracking and location systems, scheduling systems and other DART information systems to provide comprehensive information to customers. Touchscreen technology allows for intuitive interaction with the information to explore transit options and to create specific routes, including an overview of entire routes, next departure times as well as detailed local mapping for each stop. The kiosks also provide trip-planning tools that include detailed travel directions for public transportation, cars, bicycling and walking.

Texting and email options are included for easy transfer to a mobile device. The kiosk can push out route deviations as they happen, generate revenue via location-based advertising and leverages smart phones at the decision-making point (i.e. the stop).