Malindo Air & Express Rail Link announce check in services at KL Sentral

Posted on in Members' News

MALAYSIA: Malindo Air, winner of 2016 Asia Pacific Regional Airline of the Year, in collaboration with Express Rail Link Sdn Bhd (ERL) announced the commencement of Malindo Air’s new KL Sentral’s city check-in services to facilitate and give convenience to their customers who will now be able to check-in at the KL Ekspres Departure Hall. Check-in can be done at least three hours before their flight and the customer’s luggage can be checked through to their final destination.

The cut-off time of three hours before departure would be necessary to facilitate their check-in baggage transfer to KLIA. Travellers need to purchase the KLIA Ekspres train ticket to use this dedicated services. In conjunction with this launch, Malindo Air, in a joint-collaboration with ERL, is offering special discounted fares on KLIA Ekspres at RM40 (one way) for each passenger with a minimum purchase of three tickets. Ticket fares are usually priced at RM55 (one way).

Malindo Check in EIDS 1419x975px 01 768x528

CEO of Malindo Air, Chandran Rama Muthy said, “The city check-in service that we are offering is another milestone for us as we build a stronghold in Kuala Lumpur. The city centre check-in service at KL Sentral will strategically enhance the travel experience and improve our product offering to our ever growing customers.”

Chandran also said, “With a travelling time of only 28 minutes on ERL’s KLIA Ekspres, and train departures at every 15 minutes interval, it is definitely another convenient and hassle-free travel experience with Malindo Air. Travellers can then board the KLIA Ekspres train to KLIA hassle-free without the checked-in baggage in tow, and bypass check-in queues at KLIA.”

In a related development, Chandran said that Malindo Air will also be opening KL Sentral’s city ticketing office soon.

Malindo Air’s KL Sentral check-in counter is open daily from 5.00am until 10.00pm, and for flight check-in at KL Sentral, proceed to the KLIA Ekspres Departure Hall, located within the KL City Air Terminal.

Noormah Mohd Noor, Chief Executive Officer of Express Rail Link (ERL) said, “We are excited to welcome Malindo Air to KL Sentral. As the school and year-end holidays have just started, there will be a lot of people travelling, so it is very timely for Malindo Air to open their check-in counters in KL Sentral, the main transportation hub in Kuala Lumpur.”

“KL Sentral has tremendous facilities for both business and leisure travellers. With up to 8 hours of early check-in, passengers can use the business meeting facilities, shop for last-minute items, have a meal at one of the many restaurants, and still have time to catch their flight comfortably by taking the KLIA Ekspres,” said Noormah.

Malindo Air passengers can also be rest assured that their luggage will be safely delivered to their final destination. After 14 years of operations, the city check-in facility has a 100% security and delivery record for checked-in luggages.