Public transport remains the number one choice for London Stansted Airport passengers

Posted on in News

Ken OToole

UK: Over 12.5 million passengers use rail, coach or bus to access the London Stansted Airport each year, confirmed MAG at the annual Stansted Area Transport Forum.

London Stansted’s Chief Executive Officer, Ken O’Toole provided updates on the airport’s ambitious five-year investment programme to transform airport facilities, the centrepiece being a new £130 million arrivals terminal.

According to O’Toole, £100,000 was invested into the partnership with Arriva to provide the next generation of energy efficient buses on key routes to Bishop’s Stortford and Harlow, as well as £150,000 to support the Airport Commuter Centre and travel card which has helped push the number of staff using public transport to around one third of the airport population.

"Increasing the number of passengers we serve to 43 million over the next decade will require close collaboration with all transport providers, and an integral part of our transformation and growth plans is to ensure these passengers also have a first-class door-to-door experience with our partners.

We are already ahead of the curve in many areas. For example, brand new, longer Stansted Express trains with more seats will start to be introduced from next year; coach routes are growing in choice and frequency and improvements to local roads and highways are gathering pace," O'Toole said.

According to the Managing Director of Greater Anglia Jamie Burles, last year Stansted Express achieved its highest ever share of journeys to and from the airport with over 30% of travellers accessing the airport by train.

"Customer satisfaction with the Stansted Express is at 93% and during 2019/20 we will introduce brand new trains on the service, which will offer an even higher quality service with more seats and superfast wifi, to provide a further step change as the airport continues to thrive and passenger numbers increase still further," Burles said.