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INDIA: Delhi Metro Rail Corporation is preparing for the March 2018 opening of the new Magenta Line 8 connecting the Domestic Terminal 1 of Indira Gandhi International airport with New Delhi and Noida.

This is great news for budget airline passengers, as Airport Express Metro Line, connecting the airport with the city centre, stops short at Terminal 3, meaning that Domestic Terminal passengers had to take a shuttle bus to make the final leg of the airport access journey.

The Magenta Line airport stop will be located across the road from the Domestic Terminal, connected via underground subway equipped with travellators.

The airport connection is part of the Phase 3 development of the Janakpuri West – Botanical Garden Magenta corridor.

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F1 2017 Transfer Package Social Media DRAFT 01

MALAYSIA: Express Rail Link Sdn Bhd (ERL) has formed a partnership with Formula 1 Petronas Malaysia Grand Prix race taking place from 29th of September until 1st of October.

ERL has launched a KLIA Transit Petronas Malaysia Grand Prix Transfer Package, combining a train ride on the KLIA Transit and a dedicated shuttle bus service to take passengers from the KL Sentral Station to the Sepang International Circuit (SIC) in just 50 minutes.

ERL is offering three types of packages

  • RM200 for return trips on all three days (29th September to 1st October 2017)
  • RM170 for return trips on Saturday & Sunday (30th September and 1st October 2017)
  • RM55 one-way trip on any one of the three days

Passengers can purchase the tickets at selected KLIA Transit and KLIA Ekspres ticket counters at KLIA Sentral or the airport. Alternatively, the tickets can be bought online at

F1 2017 Transfer Package Social Media DRAFT 02

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USA: Port Authority New York New Jersey has selected a Mott MacDonald-led consulting team to implement the vision plan set out by the Airport Advisory Panel for the redevelopment of John F. Kennedy Airport.

"Our plan for a transformed JFK envisions a unified, state-of-the-art airport to meet the demands of current and future passengers, and with this action, we're making these plans a reality," Governor Andrew Cuomo said. "The new JFK will be a crown jewel of the New York City transportation network, an airport of the calibre that New Yorkers deserve, and a centre of economic vitality and activity."

The specific goals of the vision plan set out by the Governor's Airport Advisory Panel include the creation of a seamless, interconnected terminal system, world-class customer service, a vastly overhauled roadway access network to reduce time-consuming bottlenecks, enhancements to JFK AirTrain together with the expansion of rail mass transit with the focus on developing a one-seat ride to and from the airport, development of modern cargo facilities and improvements to aeronautical infrastructure.

Along with Mott MacDonald and Grimshaw Architects, the new team comprises expert firms including TranSolutions, Harris Miller Miller & Hanson, VJ Associates, ACB Architects, EnTech Engineering, Naik Consulting, Reichman Frankle, and Holmes Keogh to meet a 30% minority and women-owned businesses goal.

Port Authority Executive Director Rick Cotton said, "The planned redevelopment of this important worldwide gateway to New York is vital to transforming JFK into the top rank of airports globally. Customers are accustomed to traveling through state-of-the art airport facilities the world over, and deserve no less from this nation's leading international airport."

At JFK Airport, the Mott MacDonald and Grimshaw Architects' team will develop a plan in line with the recommendations from the Governor's Airport Advisory Panel to guide JFK Airport's redevelopment, while creating long-term program planning and project support as well as short-term operational enhancement initiatives. On airport, in addition to the integration of terminals, the planning work will include redesigning the on-airport traffic pattern, centralizing parking lots, ensuring world-class customer amenities in retail, dining and business centre capabilities, expanding taxiways and fostering enhanced state-of-the-art security technology.

A major task for Mott MacDonald and Grimshaw Architects will be developing forecasts of JFK Airport's aviation demands - passenger numbers, cargo tonnage, type of jet fleets and general aviation needs - anticipated through mid-century, while analysing the requirements to meet expected peak demand needs. Key priorities include optimizing airfield capacity to reduce ground delays, improving rail access and capacity to and from the airport and developing best-in-class cargo facilities and operations.

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MALAYSIA: Express Rail Link Sdn Bhd (ERL) is collaborating with Visa International (Asia Pacific) to encourage the use of Visa payWave directly at its KLIA Ekspres gates. Getting onboard KLIA Ekspres is faster with contactless transactions, and now all Visa payWave credit and debit cardholders will get to enjoy 15% off their KLIA Ekspres fare when they travel between Kuala Lumpur International Airport (KLIA & KLIA2) and KL Sentral Station.

“We are committed to working with partners that can provide value-added services for the benefit of our passengers. With Visa payWave, they can quickly board the KLIA Ekspres just by tapping their card at the gate without the hassle of queuing to purchase tickets,” said Noormah Mohd Noor, Chief Executive Officer of ERL.

“As the fastest airport transfer in town, this partnership with Visa fits ERL’s mission to provide a seamless travel experience that is fast, reliable, convenient, and now even more affordable,” she added.

Visa payWave is a payment feature that lets customers use their enabled Visa cards or mobile device at the gate or point of sale (POS). The customer simply waves his card or mobile device in front of the secure reader, instead of swiping it or handing it to a cashier.

Said Ng Kong Boon, Visa Country Manager for Malaysia, “Visa payWave is now embraced by Malaysians and we are seeing double digit month-on-month growth for the number of transactions. By enabling contactless acceptance at KLIA Ekspres gates, international Visa payWave cardholders are also able to use their Visa payWave cards when they travel on the trains. We believe more people will embrace the use of their Visa payWave cards with this attractive offer provided by ERL.”

The 15% discount promotion is now running until 31st March 2018, and is only applicable to transactions using Visa payWave cards at the KLIA Ekspres gates. This offer is not valid for ticket purchases at the counter, kiosk and online or for travel on KLIA Transit.

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USA: Dallas Area Rapid Transit (DART) has installed interactive touchscreen kiosks at Dallas Love Field airport allowing passengers to plan their onward journey on ground transport. 

The kiosk from CHK America provides interactive information for the seven million passengers arriving in Dallas each year to help them transition from airline travel to DART rail and bus services. The interactive kiosks provide route information into wayfinding messages that users can easily read and understand.

“DART is always looking for ways to better engage riders and potential riders at all points of contact, and this interactive map is a perfect tool to provide information on how to ride and where customers can go as soon as they land at the airport,” Nevin Grinnell, DART Vice President of Marketing and Communications and Chief Marketing Officer, said.

Rick Wood, CHK America’s President and CEO commented: “Deploying the ConnectPoint® Interactive Kiosk at Love Field is a significant step forward in providing airline passengers with the information they need to successfully transition to DART’s outstanding transit services.”

The web-enabled ConnectPoint® Interactive Touchscreen Kiosk integrates with tracking and location systems, scheduling systems and other DART information systems to provide comprehensive information to customers. Touchscreen technology allows for intuitive interaction with the information to explore transit options and to create specific routes, including an overview of entire routes, next departure times as well as detailed local mapping for each stop. The kiosks also provide trip-planning tools that include detailed travel directions for public transportation, cars, bicycling and walking.

Texting and email options are included for easy transfer to a mobile device. The kiosk can push out route deviations as they happen, generate revenue via location-based advertising and leverages smart phones at the decision-making point (i.e. the stop).

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UK: London Stansted’s new CEO, Ken O’Toole, has called on the Government to put in place a national aviation strategy that not only supports airports to grow but ensures the spare capacity available today is used to generate the biggest positive impact for consumers and the economy.

Speaking to a 500-strong audience of infrastructure experts at the London Infrastructure Summit, Ken O’Toole said a lot more can be done to improve the UK’s connectivity with the rest of the world to ensure it succeeds as an outward-facing trading nation as the country prepares to leave the EU and at a time when airport capacity is at a premium.

Ken O’Toole said:

“The UK is going to need the aviation industry to be at the top of its game over the next 10-15 years to build a prosperous and global Britain. First and foremost, we need to ensure that we make the most productive and efficient use of the capacity we have already.

“We will shortly be applying to raise our planning cap so that we can make full use of our runway. Securing that approval would enable Stansted to meet 50% of London’s expected passenger growth over the next decade, double our economic output to £2 billion and create thousands of new jobs.”
Mr O’Toole went on to stress the importance of rail and road connectivity:

“If we are serious about getting the most from our airports, joined up thinking on road, rail and aviation policies should be a priority for Government.

“In the case of Stansted, a key priority is creating the best possible rail links from the airport to London and Cambridge. Faster journey times will not only expand our reach but also, and most importantly, strengthen our ability to attract the increasing number of long-haul airlines that wish to serve London.

“Stansted offers the 'primary growth opportunity’ in the south over the next 15 years and businesses and passengers will reap the benefits with increased global connectivity, trade opportunities and more choice.”

Mr O’Toole also reiterated industry calls for the reform of Air Passenger Duty. He stated that the UK has the highest rates of aviation taxation of any developed nation, by some margin, which inhibits demand and affects the ability to compete against EU and global competitors for airline capacity.

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CHINA: Chengdu Metro Line 10, connecting Shuangliu International Airport with the city centre, has officially opened for passenger services on 6th of September.

The 10.9 km line runs underground with total of six stations – Taiping Park, Jin, Huaxing, Jinhua, Shuangliu Internatinal Airport Terminal 1 and Terminal 2.

Journey between the airport and the city centre is 12 minutes, with trains running on 8 minute intervals during the peak times. Initially the trains will run from 6am in the morning until 11pm at night and, depending on the demand, the timetables might be adjusted in the future.

Chengdu Metro Line 10 will be the first one in the network to accept mobile payments on the automatic ticket machines via WeChat. It is expected to roll out this function on all Chengdu Metro lines by the end of the year.

The airport line trains are decorated with Chengdu’s iconic destinations, cultural and art symbols. The train cars are also equipped with large passenger information screens, displaying maps, transfer information, walking directions and station facilities. Airport stations have live train arrival and departure information screens.

Chengdu Metro A Line 2

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TransportingCitiesLHR web

UK based passenger experience consultancy Transporting Cities has released three case studies considering passenger journey experience on Heathrow Express, Sydney Airport Link and West Midlands/Birmingham Rail.

For the two air-rail links, Transporting Cities has focused on journey experience for arriving international passengers travelling through the airport onwards to the city rail link, identifying the escape points along the way.

“I would say that the biggest challenge in providing excellent journey experience is recognising that passengers’ assumptions on services are informed by their home systems. In the case of major airports, passengers are arriving from far flung destinations and will interpret rail services differently whereas the user experience has usually been designed by a local planner,” Liam Henderson, Founder of Transporting Cities said, “we come to a system fresh and provide this external viewpoint”.

The assessments assumed the role of a first-time user and were conducted as a walkthrough from plane to train. Beginning at the gate, the route proceeded through the arrivals process into the public arrivals area, before entering the rail station and boarding platform.

TransportingCitiesSYD web

“It was extremely helpful to have an external entity consider the plane to platform path, working with an objective perspective and providing invaluable insight. The report has served in identifying opportunities to test and improve the passenger journey, reaffirming the need to revisit and improve elements that had already been identified historically but had not received license to implement,” Gavin Clare-Campbell, Project Manager - Commercial Sales at Heathrow Express commented.

According to Liam, after receiving feedback from operators he sees that there is more work to be done to advocate for the needs of the passengers who are unfamiliar with the service.

“Making the system accessible for these passengers will increase the overall user experience. I think there is an opportunity for some level of standardisation in information provision across major airports so that a visitor to any global airport can expect to see a familiar guide through to the rail service.”

Liam will be presenting the findings at the annual Global AirRail Conference, taking place in Brussels on 13-14 November. 

GARA Brussels Logo

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Tallinn Tram

ESTONIA: Tallinna Linnatranspordi Aktsiaselts (TLT) will officially open the fourth Tallinn Tram line to the Airport on 1st of September.

Construction on the new link from the future Rail Baltica station at Ülemiste to Tallinn Lennart Meri Airport started in August and was carried out by AS Merko Ehitus Eesti and KMG Inseneriehituse AS.

“In addition to a quick connection between the city centre and the airport, the tram also gives new development opportunities in Ülemiste city,” said Taavi Aasa, Chairman of the Tallinn City Council and TLT Supervisory Board.

The tram extension was completed in cooperation with the city and the state.

“The new tram line, which links the airport, Rail Baltica’s future main passenger terminal in Ülemiste and the Tallinn city centre, is the first tangible result of Rail Baltica, a major infrastructure project in the region,” said Kristjan Kaunissaare, coordinator of the Rail Baltica project at the Ministry of Economic Affairs and Communications.

The tram stop is located next to the airport terminal which will be connected by a glass gallery from October.

On Mondays through Saturdays, the first tram will arrive at the airport at 5.25 AM and at 5.45 on Sundays. The last tram from the airport to the city centre will leave at 0.45 AM.

Tram tickets cost 2 euros when buying from the driver, however registered Tallinners use public transport free of charge. The journey to the city centre takes approximately 15-17 minutes.

Work on upgrading the public space adjacent to the airport tram line will continue until November. Landscaping, pavement tile installation and parcel construction work will be performed according to the Keevis street design project. The work will continue on the city square on the airport's back-street and at the construction of the airport terminal building and the northern branch of the Airport. In addition, stationary traffic management and outdoor lighting will be built.

Opening of the 700-meter tram extension makes Tallinn Airport one of the most easily accessible capital airports in Europe. The total cost of the tram route to the airport is EUR 12.5 million, of which EUR 9.8 million was covered by CEF and the rest by the City of Tallinn.

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USA: The Sonoma-Marin Area Rail Transit (SMART) District will begin full passenger train service on Friday 25th August.

SMART is the San Francisco Bay Area’s newest transportation option for travel, offering passenger rail service in Sonoma and Marin counties. SMART’s initial 43 miles of rail corridor includes 10 stations, from the Sonoma County Airport to Downtown San Rafael. Future extensions include: Larkspur, which is scheduled to be completed in 2019; Windsor; Healdsburg; and Cloverdale. The full project will provide 70 miles of passenger rail service, connecting SMART passengers with jobs, education centers, retail hubs and housing along the Sonoma-Marin corridor, and a bicycle-pedestrian pathway.

“We are proud to say that we are ready to roll,” said SMART Board of Directors Chairwoman Debora Fudge. “This is the result of years of hard work from SMART’s staff, its team of contractors and consultants, and Federal Railroad Administration Regional Administrator James Jordan and his team. Successfully opening a new transit system is a major accomplishment—and we will remember this day for generations to come.”

SMART train service will be free of charge on opening day, afterwards fares for everyone will be 50 percent off the regular price through Labor Day, 4th of September 2017. Regular fares will be in place on 5th of September. Under SMART’s fare structure, commuters can purchase 31-day passes at significant discounts. Seniors, youth and passengers with disabilities also receive 50 percent off fares. SMART uses Clipper® cards, the same payment system used by other Bay Area transit providers, for a seamless trip. SMART will run 34 trips each weekday, and 10 trips on weekends.

“This is truly historic. We want to thank the public for their support, and for providing the North Bay with a state-of-the-art transportation system. This system will bring relief to commuters stuck on Highway 101 and provide a stress-free way to travel. It will also provide a major economic boost for both Marin and Sonoma counties,” said SMART Board Vice Chairwoman Kathrin Sears.

SMART Opening2

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CANADA: The Board of Directors of Metrolinx, operator of North America’s first dedicated airport express rail service UP Express, appointed Phil Verster as its new President and CEO.

Over the last 12 years, Mr. Verster has overseen operations and major construction of some of the most complex and customer intensive rail services in England, Scotland and Ireland. Among his most recent assignments as a Managing Director of Britain’s Network Rail have been running Scotland’s railway operations, the ScotRail Alliance, and initiating work on the East West Railway, a new rail line between Oxford and Cambridge.

Mr. Verster was selected following an international search on behalf of Metrolinx. His start date is October 1, 2017.

“We’re implementing a $34-billion transit build – the biggest transit investment in Ontario’s history and one of the largest in the world today. We’re quadrupling the number of weekly GO Train trips - from 1,500 to 6,000. We’re electrifying key GO rail lines to provide 15-minute express service all day long throughout the region, and we’re building new LRT lines to tie the region together. We are delighted the Mr. Verster has chosen to join Metrolinx," Rob Prichard, Chairman of the Metrolinx Board said.

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NIGERIA: The China Civil Engineering Construction Corporation (CCECC) said that the Phase1 of the Abuja Rail Mass Transit project linking Nnamdi Azikiwe International Airport will be ready for commercial operations by the end of the year.

The $823 million project consists of 45km rail track and 12 stations connecting the airport, Abuja and the Central Business District.

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INDIA: Lucknow Metro has received a clearance from the Comission of Metro Railway Safety to start its commercial operations.

According to the Managing Director of Lucknow Metro Railway Corporation Kumar Keshav, the metro will open to public use “at any convenient date”.

The work for the Lucknow Metro started in September 2014 and the trial run on its priority corridor was conducted on 1st of December 2016.

Metro services in Lucknow will start with the 8.5km-long ‘priority corridor’ on the North-South line connecting Chaudhary Charan Singh Airport to Munshipulia, which is also Phase-1A of the project.

The total distance of the North-South Corridor is 23km, consisting of 21 stations. The entire stretch of the Phase-1A of the Metro is expected to be completed by 2019.

The second phase of the project is the East-West Corridor, stretching from the Charbagh Railway station to Vasantkunj, a distance of 11km. Though included in the Detailed Project Report (DPR) of the Metro, it is yet to get approval. There will be 12 stations on this stretch.

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ERL staff with KL TravelPass web

MALAYSIA: Public transport operator Prasarana Malaysia Berhad (Prasarana) and the operator of Kuala Lumpur’s airport rail link Express Rail Link Sdn Bhd (ERL) have launched the enhanced KL TravelPass, an integrated transport ticket for rail travel network in Kuala Lumpur.

The KL TravelPass was developed to target the untapped inbound travellers visiting Kuala Lumpur, similar to the Oyster Card in London and Octopus Card in Hong Kong.

KL TravelPass is an integrated transport card that comes with a KLIA Ekspres airport transfer (available one-way or return) and 2-day unlimited rides on Rapid KL rail services (LRT, MRT and KL Monorail lines). The card is priced at RM70 for single trip and RM115 for return trips and is available for sale at KLIA Ekspres Ticket Counters in KLIA, KLIA2 and Departure Hall, KL Sentral.

Travelers also have the option to add cash value to the KL TravelPass to access extended benefits of travelling on Rapid KL buses and KTM Komuter rail services. ERL plans to further improve the KL TravelPass in the future by including other transport providers.

The collaboration between Prasarana and ERL was a result of a recent Ridership Workshop among rail operators to encourage the public to use the rail network and increase passenger ridership. The Government aims to achieve a 40% modal share on public transportation by 2030.

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CFN Final Map

NEW ZEALAND: Greater Auckland, an independent volunteer-run analysis and advocacy platform, has released a Congestion Free Network 2 (CFN2) plan to improve transport in Auckland.

“Auckland needs and deserves a bold transport vision. We need a realistic alternative to get around that is fast, reliable and attractive. We need a network free from congestion, a Congestion Free Network,” the group said in a press announcement.

The Congestion Free Network forms the backbone of Auckland’s future public transport network, supported by further bus and ferry networks. As the name suggests, the key purpose of this network is to provide a way of travelling that is free from congestion. This means rail, light-rail and bus services operating in their own right-of-way that are fast, frequent and reliable.

CFN2 builds on the original Congestion Free Network launched in July 2013, most of which has been adopted by both Auckland Council and Central Government, through the Auckland Transport Alignment Project.

CFN2 has seven key routes: two light-rail, two heavy-rail, three bus rapid transit (BRT), and three enhanced bus routes.

New and improved light rail lines connecting the North Shore, Northwest, the Isthmus and the airport have been identified as key strategic routes. A Central Line forms a spine for Auckland’s public transport system, running from Orewa in the north to the Airport in the south. The line would operate 66 meter long vehicles, carrying up to 500 people each and travelling at up to 110 km/h when possible. The cost for the light rail line (Isthmus - Airport) is estimated at $1.15 billion.

E. South-Eastern BRT line connects the Airport with Puhinui (to link with the rail network), Manukau, Flat Bush and Botany. It provides a fast route to the Airport for people living in south and southeast Auckland and supports the growing metropolitan centre of Manukau. The cost for this line (Airport - Botany - Howick) is estimated at $444 million.

According to the Greater Auckland, the focus now is to make CFN2 happen, which means working with the Central Government with the Auckland Council and Auckland Transport playing key roles in the decision making process.


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HONG KONG: MTR Corporation has released interim results for the half year ending 30 June 2017, showing a 2.7% patronage increase on the Airport Express Line.

HK Airport Express Line has carried 8 million passengers during the first half of this year, compared to 7.8 million passengers carried during the same period last year. Average daily ridership on the AEL is 44.2 thousand passengers.

MTR’s overall share of the franchised public transport market in Hong Kong in the first five months of 2017 was 48.8%, compared to 48.3% in the corresponding period of 2016. Competition from other modes of transport saw the market share to and from the airport declined from 21.4% to 21.3%.

The half year interim results also show fare revenue increase of 3.5% for HK Airport Express Line, earning the company $HK 503 million this year so far.

Fare revenue growth was supported by adjustments to fares, as well as patronage increase. Fares on the Airport Express were raised by an average of 9.6% commencing on 18th June 2017. This is the first adjustment to fares on the line since its opening in 1998.

Announced in 2016, Rail Gen 2.0 is a major programme to enhance the experience of travelling on MTR in the context of an extended “next generation” of railway services for Hong Kong. It comprises new rail projects, major upgrades and replacements to the existing rail network and an enhanced customer experience. Major upgrades and replacements of infrastructure and facilities include new trains and Light Rail vehicles, replacement of signalling systems and chiller systems, and major interfacing works at stations.

The existing signalling systems on the Island, Kwun Tong, Tsuen Wan, Tseung Kwan O, Tung Chung and Disneyland Resort lines, as well as the Airport Express are being replaced at a total cost of HK$3.3 billion.

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UK: Heathrow Express is the UK’s joint top performer in the latest National Rail Passenger Survey, achieving its best ever overall satisfaction score of 97%.

The National Rail Passenger Survey gathers the opinions of UK train passengers twice a year, and Heathrow Express has also outperformed other train companies in London and the South East, where the average overall satisfaction score was 82%.

The survey states that punctuality/reliability has the biggest impact on overall satisfaction, and Heathrow Express scored 96% in that category – 19% more than counterparts in London and the South East. The service, which carries 16,000 people a day between London and Heathrow with a journey time of 15 minutes, also scored 96% in length of time the journey was scheduled to take (speed). The attitudes and helpfulness of staff at the station has scored 90%, up 4% year-on-year, and availability of staff at the station has gone up 10% to 87%.

Heathrow Express has been scored 52% in the value for money category, an 11% improvement on the same period last year and 9% higher than any other operator in London and the South East. This reflects the views of customers who are taking advantage of the advanced purchase fares available online which were introduced last year (starting at £5.50) and a new £15 fare which customers can buy on the day, on Saturdays.

Heathrow Express Director, Fraser Brown, said: “It can be difficult to improve on scores that are already good, so I’m really pleased to see that the team’s hard work is paying off across the board. Our colleagues are renowned for their excellent customer service, but in the past it’s been less common for HEx to do well in a “value for money” context. Our advanced purchase and £15 weekend fares have seen passenger numbers increase by 9% so far this year, and it’s great to see that our passengers are valuing the price of their ticket more as a result.”

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AUSTRALIA: The Federal Government has approved Gold Coast Airport Master Plan 2017 providing a guide to the development of airport facilities, infrastructure and land uses to meet the future requirements of the aviation industry.

Gold Coast Airport (GCA) is Australia’s fastest growing airport, forecasting to serve 16.6 million passengers by 2037.

By 2037, GCA is forecast to have 16.6 million passenger movements annually (13.5 million domestic and 3.1 million international passengers).

“The Master Plan is particularly focused on growth in new aviation infrastructure and commercial facilities over the next 5 years including the continued expansion of the terminal and additional aircraft parking stands,” GCA Chief Operating Officer Marion Charlton said. “Master planning for the airport has also taken into account the future introduction of heavy and light rail facilities. Whilst this is a medium to long term prospect, planning has occurred to ensure that future stations are highly accessible within the terminal precinct. The Master Plan also has provision for a high quality hotel development.

“In line with our previous Master Plans, we will continue to commit to preserving approximately 25 per cent of the airport lease area for conservation purposes through the Cobaki Environment Precinct.”

The approval of the GCA Master Plan does not authorise any major development on the airport. Such developments require additional community consultation and approval by the Federal Government through the Major Development Plan process.

Download the Master Plan here>>> 

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USA: JetBlue released a Request for Qualifications (RFQ) for the development of a terminal at New York’s JFK Airport. In coordination with the Port Authority of New York and New Jersey’s master plan process, JetBlue is seeking to lead the development of the former Terminal 6 site and potentially the Terminal 7 site.

JetBlue will identify innovative development opportunities that meet the needs of travellers in the New York region. The project would accommodate increases in customer traffic in the airline’s largest focus city, enhance and facilitate codesharing and interline agreements, and open the door to new value-enhancing partnership opportunities.

“Terminal 5 has been and will continue to be a key factor in our success in New York from a customer experience and revenue growth perspective,” said Lisa Reifer, vice president infrastructure, properties and development, JetBlue. “This project lays the groundwork for JetBlue’s future leadership in our largest focus city. We are seeking innovative, cost- and capital-efficient approaches to Governor Cuomo’s ambitious vision for JFK to deliver a world-class airport experience for our customers and crewmembers while allowing us to maximize the value of our strategic airport assets.”

The project, subject to approval from the Port Authority of New York and New Jersey, will include:

  • Phased development on the Terminal 6 and potentially the Terminal 7 site
  • The addition of international gates for JetBlue and partner airlines
  • Seamless connection to Terminal T5 (T5) and throughout the new facilities, both on the landside and on the airside
  • New curb-frontage and roadways providing increased vehicle capacity and enhanced access to the terminals

JetBlue is opening this RFQ process to developers. After receiving submissions from the RFQ, JetBlue will identify a select pool of qualified bidders to participate in a Request for Proposal (RFP) process later this year. For a copy of the RFQ, please email This email address is being protected from spambots. You need JavaScript enabled to view it..">This email address is being protected from spambots. You need JavaScript enabled to view it.. Responses are due no later than 5:00 pm ET on August 11, 2017.